🎙️ Voice Automation 101: Setting Up In-Call Payments with CustomBotify

💡 Imagine This...
You’re on a call with a customer.
They’re ready to book.
You send them a link.
They say “I’ll do it later.”
They disappear.
That’s the problem in-call payments solve.
With CustomBotify’s voice automation, you can now collect secure payments during the phone call — no links, no waiting, no drop-off.
🧠 Why In-Call Payments Are a Game-Changer
Most businesses lose sales after the phone call — not during it. But when you allow the customer to pay while they’re still emotionally committed, you:
- ✅ Close faster
- ✅ Build trust
- ✅ Reduce follow-up time
- ✅ Increase first-call resolution
This is especially powerful for:
- 🧑⚕️ Clinics & health bookings
- 🎓 Online coaching sessions
- 🧼 Cleaning services
- 🎨 Creative services
- 💻 Tech support upsells

🔧 How It Works Inside CustomBotify
Here’s the breakdown of an in-call payment flow:
🛠 Step-by-Step Flow:
- User calls your support or booking line
- Voice bot confirms intent: “Would you like to secure your spot now?”
- Customer says “Yes”
- Bot transfers to secure Stripe or Twilio Voice Pay module
- Payment is processed during the call
- Confirmation message sent via SMS + email instantly
🔒 Is It Secure?
Absolutely. CustomBotify uses Stripe integration with PCI-compliant standards and Twilio Voice Pay, meaning:
- Data is never stored on your side
- The system reads card input securely
- You get full payment confirmation inside your dashboard
It’s safer than emailing a payment link.

📈 The Results You Can Expect
💬 “We added in-call payment and saw 41% more paid bookings the same day.”
- ✅ 37% faster sales cycle
- ✅ 2x fewer drop-offs compared to link-based payments
- ✅ Happier customers: “It was just… easy.”
🧠 Smart Use Cases to Explore
- First-time consultations → Lock in the slot with deposit
- Late payments → Automated voice reminder with “Pay Now” option
- Event or class registration → Immediate ticket payment
- Subscription renewals → “Press 1 to renew your plan now”
Add a human fallback at any step — or let it run 100% automatically.

💡 Pro Tips for Better Conversions
- Confirm price clearly before asking for payment
- Give optional receipt channel (SMS or email)
- Follow up immediately with a voice/SMS “Thank you”
- Offer upgrade options: “Want to add X for $20 more?”
🚀 Ready to Make Your Phone Calls Profitable?
👉 Start your free trial with CustomBotify Voice Automation
Take payments live, on the call, with zero coding and zero friction.
💬 Bonus: Ask us for the “In-Call Payment Template” and get your flow running in under 15 minutes.